Spokesman: Silver Not Stepping Down, Duties Delegated

Spokesman: Silver Not Stepping Down, Duties Delegated

Weather Alert

Nor'easter to Bring a Heavy to Major Snowfall Monday Night into Tuesday Night

A major Nor'easter is expected to develop south of New England Monday night, potentially getting stuck near Cape Cod into Tuesday before moving away Tuesday night.  This storm will bring heavy snow and gusty wind at times causing blowing and drifting snow, potential whiteout conditions at times leading to dangerous travel late Monday night through Tuesday.  Snow accumulations of 10" to 20" will be possible, especially in the Hudson valley and across western New England with amounts up to 10" in the Mohawk valley and western Catskills.   

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Channel 6 News - Search Results

The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Dunkin' pushing cashiers to 'upsell' in afternoons

NEW YORK (AP) -- If an iced coffee from Dunkin' Donuts is part of your afternoon routine, expect a nudge to buy a cookie or doughnut you didn't plan on.

Dunkin' Brands CEO Nigel Travis says the company is pushing to get its cashiers to "upsell" to afternoon customers.

It's part of an effort to increase sales after stores have emptied out after the morning rush. In the afternoon, customers who do come in are mostly just searching for a drink.

Upselling of this kind -- often called "suggestive selling" in the fast-food world -- is common. Who hasn't been asked "Would you like fries with that?"

But it's not a strategy Dunkin' has aggressively pushed in the past, because most the chain's business is in the morning when speed is the top priority.
 
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