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Interest due on late NYS tax refunds

ALBANY -- As CBS6 reported earlier in May, there has been a delay in processing paper State Tax returns.
Officials with the Taxation and Finance Department have denied the delays, but workers within the department have told CBS6 that there was a significant backlog due to errors with a new vendor handling the paper returns.  Plenty of people have called CBS6 and said that their returns appear to be missing in action. 
Refunds not delivered to taxpayers by Thursday will have to include interest.
Jerry Gretzinger called and e-mailed the Department of Taxation and Finance on Wednesday looking for answers, but received no new information.
Some people who told us about their problems weeks ago said that when they call for updates, they're still being told that no information is available.