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The Bottom Line: MA Utility Scam

Updated: Tuesday, July 29 2014, 11:21 PM EDT
PITTSFIELD, Mass. -- An ongoing utility scam has made its way into Western Massachusetts.
For weeks, CBS 6's Dori Marlin has reported on scammers posing as National Grid, calling up customers, claiming they owe payment, and trying to collect over the phone.
Now, a Bottom Line Alert from Berkshire Gas, as it claims that scammers are using its name as well to try to con customers.
It's a similar scenario between both utility scams:
Like National Grid, Berkshire Gas says the caller claims an account is overdue, and that immediate payment is needed.
One of the phone numbers showing up on caller I.D. for several of the calls is 617-419-5406.
Berkshire Gas says it never asks customers to pay overdue accounts by phone.
It also asks that if you get one of the calls, to call the utility's Customer Information Center: 1-800-292-5012.The Bottom Line: MA Utility Scam


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